Reference

How lotarysambad Handles Your Personal Data

This Privacy Policy sets out exactly what personal data lotarysambad collects from your account, how we store it, and who we share it with.

Data collected only with your consentStored on secured, encrypted serversNo sale of personal data to third partiesAccess requests answered within 30 daysIndia-specific data handling
lotarysambad How lotarysambad Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Any Privacy Concern

If you want to access, correct or delete the personal data we hold on your account, our privacy team is available through the channels below.

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy address.
Live Chat Support Open the live chat widget from any page on lotarysambad.
Help Centre Ticket Submit a formal privacy request through the Help Centre ticket system.
DATA PROTECTION PRACTICES

Six Ways We Protect Your Account Data

Security and transparency are the foundation of how we manage every piece of data tied to your account.

End-to-End Encryption

All data transmitted between your browser or app and our servers is encrypted using TLS 1.2 or higher. This covers login credentials, payment instructions and account updates, so data in transit cannot be intercepted by a third party.

Cookie Management

We use functional, analytics and preference cookies. A cookie banner lets you accept or decline non-essential cookies at any time. You can also clear or block cookies through your browser settings without losing your account access.

Account Security Controls

Your account is protected by a password you set and, where enabled, two-factor authentication via SMS or authenticator app. We never store your password in plain text — only a salted, hashed version is held on our systems.

Data Retention Schedule

We keep your personal data for as long as your account is active and for the period required by Indian financial regulations after closure. Once the retention window expires, data is deleted or anonymised from our systems.

Your Right to Access and Correct

You can request a copy of all personal data we hold on you at any time. If any detail is inaccurate — name, contact number, address — submit a correction request and we will update your record within 30 days.

Right to Erasure

When you close your account and the mandatory retention period has passed, you may request full erasure of your personal data. We will confirm in writing once the deletion is complete and no recoverable copy remains on active servers.

Common Questions About Your Privacy on lotarysambad

The questions below cover the situations our account holders ask about most when it comes to personal data, cookies, payment records and how to exercise their rights under this policy.

We collect your full name, email address, mobile number, date of birth and country of residence during registration. If you add a payment method such as UPI or Paytm, we store only the reference identifiers needed to process transactions — not full bank credentials.

We share data only with payment processors — UPI, Paytm, PhonePe — to complete transactions you initiate, and with service providers who operate under strict confidentiality agreements. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.

Submit a data access request via the Help Centre ticket system or by emailing our privacy team. Include your registered email address. We will compile and send you a copy of all data we hold within 30 days of receiving your request.

Yes. Send a correction or deletion request through live chat or the Help Centre. Corrections are processed within 30 days. Deletion requests are fulfilled after your account is closed and the mandatory financial retention period has expired, as required by applicable Indian regulations.

We use functional cookies to keep you logged in, analytics cookies to understand how pages are used, and preference cookies to remember your settings. Non-essential cookies can be declined via the cookie banner shown on your first visit, or adjusted in your browser at any time.

Account data is retained for the period prescribed by applicable Indian financial and anti-money-laundering regulations after closure — typically five to seven years for transaction records. Once that window closes, data is deleted or anonymised and cannot be recovered.

Contact our privacy team directly by email or through the Help Centre ticket system, describing the concern in detail. If you are unsatisfied with our response, you have the right to escalate to the relevant Indian data protection authority where local law permits such recourse.