Reference

Terms and Conditions That Govern Your Account

Before you open an account on lotarysambad, these terms set out exactly what we expect from you and what you can expect from us — covering account use…

Governed by applicable Indian lawUPI, Paytm, PhonePe acceptedAccount access subject to local lawDisputes resolved per these termsTerms updated when policy changes
lotarysambad Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how a rule has been applied to your account…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Send a detailed query to our support address and receive a written response within…
Help-Desk Form Use the help-desk form when your query involves a transaction dispute or account access…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices Under These Terms

These terms are not just about what you may or may not do — they also set out our obligations to you around data handling, account security, and how you can request…

Data Handling

We collect only the account data needed to operate your profile and process payments via UPI, Paytm, or PhonePe. Your data is not sold to third parties; it is retained only as long as your account remains active or as law requires.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions from your browser, though disabling certain cookies may affect how some account features work.

Account Security

Your account is protected by password encryption and, where enabled, two-factor verification. Under these terms, you are responsible for keeping your login credentials private — any activity carried out under your credentials is attributed to your account.

Data Retention

We retain your account records — including transaction logs for UPI, Paytm, and PhonePe payments — for the period required by applicable Indian financial regulations. You may request a copy of your stored data at any time through our support channels.

Requesting Changes

If you believe any personal detail on your account is incorrect, submit a correction request via email or the help-desk form. We aim to process verified corrections within five business days and will notify you once the update is applied.

Policy Contact

For questions specifically about how these terms apply to data processing or account access, contact our compliance team directly through the email address listed in the footer of this page. We respond to policy queries within two business days.

Common Questions About These Terms

The following questions cover the situations we hear about most from people reading these terms for the first time — from how eligibility works in India to what happens when a term changes and how to close your account if you choose to.

Access to lotarysambad and the applicability of these terms depends on your local law. Where the platform is available under local regulation in your Indian state, these terms govern your account fully. Check your state's applicable rules before completing registration.

We publish any update to this page and note the revision date at the top. Continuing to use your account after the update is posted means you accept the revised terms. If you disagree with a change, you can close your account before the effective date.

Yes. Send a data access request via email or the help-desk form. We will compile and send you a copy of the account and transaction records we hold for your profile within the timeframe required by applicable Indian data-protection rules.

Raise any dispute through live chat or email with as much detail as possible — including your UPI, Paytm, or PhonePe transaction reference. We aim to acknowledge disputes within 24 hours and provide a resolution within five business days.

You are responsible for providing accurate registration details, keeping your password private, and ensuring your use of the platform complies with the laws in your location. Any breach of these obligations may result in account suspension under the terms outlined here.

Submit a closure request through email or the help-desk form. Any balance remaining in your wallet will be returned to your linked UPI, Paytm, or PhonePe account after standard withdrawal verification is completed, usually within two to five business days.

For legal or compliance queries beyond what support can address, contact our compliance team at the email in the footer. We recommend seeking independent legal advice if you need a formal interpretation of how these terms interact with local Indian law.